Building Teams and Effective Teamwork

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Building Teams and Effective Teamwork by Mind Map: Building Teams and Effective Teamwork

1. one must:

1.1. 1. manage conflict

1.2. 2. legitimize productive expressions of individuality

1.3. 3. turn counter dependence into interdependence

1.4. 4. foster consensus building among heterogeneous perspectives

2. focus on present

3. focus on specific situation

4. manages agreement and disagreement

5. focus on opportunities, possibilities, and potential

6. strategies

6.1. identify common enemy (principle)

6.2. recognition of team performance

6.2.1. encourages team commitment

6.3. maintain visibility of team goals and vision

6.4. have members teach values and core competencies to to others

6.4.1. Xerox dissemination method

6.4.1.1. Learn, Apply, Teach, Measure

7. groups of people who are

7.1. interdependent

7.2. interact with each other

7.3. see themselves as unique entity

8. Team Performance

8.1. can improve by

8.1.1. cutting staffing costs

8.1.2. reducing errors

8.1.3. improving decision making

8.1.4. improving employee relations

8.1.5. increasing performance

8.1.6. increasing innovation

8.1.7. increasing collective self-efficacy

8.1.8. providing social learning models

8.1.8.1. what is this?

8.1.8.2. example?

8.2. can be brought down by

8.2.1. groupthink

8.2.1.1. which is when preservation of group takes precedence over good decisions and problem solving

8.2.1.2. resolutions

8.2.1.2.1. critical evaluators

8.2.1.2.2. open discussions

8.2.1.2.3. subgroups

8.2.1.2.4. outside experts

8.2.1.2.5. devil's advocate- WRONG

8.2.1.2.6. second chance meetings (Pre-Mortem)

8.3. symptoms

8.3.1. illusion of invulnerability

8.3.2. shared stereotypes

8.3.3. rationalization

8.3.4. illusion of morality

8.3.5. self-censorship

8.3.6. direct pressure

8.3.7. mind-guarding

8.3.8. illusion of unanimity

9. Examples of good teams

9.1. Pagonis team

9.1.1. Logistical Support for the United States Armed Services

9.1.2. textbook example of good teaming

9.2. Graveyard shift

10. Stages of teams

10.1. 1. Forming

10.1.1. one must

10.1.1.1. 1. orient members

10.1.1.2. 2. establish trust

10.1.1.3. 3. establish relationships

10.1.1.4. 4. establish norms, goals, procedures

10.1.2. often feel:

10.1.2.1. self-conscious

10.1.2.2. dependent

10.1.2.3. superficial

10.1.2.4. mild discomfort

10.2. 2. Norming

10.2.1. one must:

10.2.1.1. 1. maintain unity and cohesion

10.2.1.2. 2. facilitate participation and empowerment

10.2.1.3. 3. show support to team members

10.2.1.4. provide feedback on team and team members

10.2.2. where most people are in the production team game

10.3. 3. Storming

10.4. 4. Performing

11. High Performing teams

11.1. Attributes include

11.1.1. Performance outcomes

11.1.2. specific shared goals and vision

11.1.3. mutual and interconnected accountability

11.1.4. blurring of formal distinctions

11.1.5. coordinated and shared work roles

11.1.6. inefficiency leading to efficiency

11.1.6.1. think about how 'goofing off' can create camaraderie and better work

11.1.7. creative continuous improvement

11.1.8. high credibility and trust

11.1.9. clarity of core competence

11.2. high quality

11.3. Leading teams

11.3.1. all have two critical factors

11.3.1.1. developed credibility and respect

11.3.1.2. established a motivating vision and goal

11.4. Think of 100 best portfolio convo we had in class

12. Team Leadership and goals

12.1. Goals

12.1.1. SMART goals

12.1.1.1. Specific

12.1.1.2. Measurable

12.1.1.3. Aligned

12.1.1.4. Realistic

12.1.1.5. Time-bound

12.1.2. Everest goals

12.1.2.1. ultimate achievement

12.1.2.2. inherent value and worth

12.1.2.3. emphasizes: what you can give vs what you can get

12.1.2.4. inherently energizing

12.1.3. Effect of goal on performance

12.1.3.1. Everest has highest effect on performance

12.1.3.2. SMART has second highest

12.1.3.3. Easy goals has lowest

12.1.3.4. No goals has small effect, as does general goals

12.2. Leadership

12.2.1. Developing credibility

12.2.1.1. Demonstrate integrity

12.2.1.2. must be clear and consistent

12.2.1.3. creates positive energy

12.2.1.4. commonality and reciprocity

12.2.1.5. encouraging and coaching

12.2.1.6. sharing information

12.2.2. Feedback

12.2.2.1. focus on behavior

12.2.2.2. focus on observation

12.2.2.3. focus on descriptions of observation

12.2.2.4. focus on sharing valuable information

12.2.2.5. give valuable feedback to reciever

12.2.2.6. must be at appropriate time and place

13. Roles on Effective teams

13.1. team members need

13.1.1. task goals

13.1.2. AND roles

13.1.2.1. think of pictures of your brain 'on relationships' vs 'on task'

13.1.2.1.1. toggling

13.2. task related roles

13.2.1. Direction giving • Information seeking • Information giving • Elaborating • Urging • Monitoring • Process analyzing • Reality testing • Enforcing • Summarizing

13.3. relationship building roles

13.3.1. • Supporting • Harmonizing • Tension Relieving • Confronting • Energizing • Developing • Consensus building • Empathizing

13.4. blocking roles

13.4.1. • Dominating • Overanalyzing • Stalling • Remaining passive • Over-generalizing • Fault-finding • Premature decision making • Presenting opinions as facts • Rejecting • Pulling rank • Resisting • Deflecting

14. Definition of team