OpenScout Competence Map for Business & Management Education

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OpenScout Competence Map for Business & Management Education by Mind Map: OpenScout Competence Map for Business & Management Education

1. Leadership

1.1. To be able to understand the different qualities/merits of people and to use those individual qualities to build effective teams and to achieve the goals of the organisation

1.2. To be able to encourage and inspire people as well as motivate and reward people.

1.3. To be able to build and use appropriately high level plans and strategies, and to steer the team/organisation confidently and keep the people on track towards achieving the goal/vision.

1.4. Effectively manage change

1.5. To be able to create trust

2. Communication skills

2.1. Being able to professionally express one's thoughts and visions in written communication

2.2. To be able to communicate effectively with people

2.3. Being able to professionally express one's thoughts and visions in oral communication

2.4. Being able to make effective presentations

2.5. e-skills ?

3. Decision making

3.1. Information gathering & problem analysis

3.2. Understand uses and limitations of statistical procedures for decision-making

4. Self-management

4.1. Being able to set goals

4.2. Self-evaluation

4.3. Being able to set priorities

4.4. Being able to manage your time

5. Creative thinking/Innovation

5.1. Being able to think outside of the box

5.2. Being aware of different techniques for creative thinking

5.3. becoming aware of key Innovation issues and providing them with frameworks and tools in order to handle these challenges in different environments and contexts,

5.4. Being able to manage a company's technological fundamentals to create competitive advantage

6. Ethics

6.1. Understand ethical challenges of a global business environment from the perspective of the business leader

6.2. Know how to act when faced with challenges to your values

6.3. Being aware about ethical dimensions of management tasks

7. Intercultural skills

7.1. Language skills ?

7.2. Ability to communicate effectively and appropriately in intercultural situations based on one’s intercultural knowledge, skills, and attitudes

7.3. Ability to shift frame of reference appropriately and adapt behavior to cultural context; adaptability, expandability, and flexibility of one’s frame of reference/filter

7.4. Ability to identify behaviors guided by culture and engage in new behaviors in other cultures even when behaviors are unfamiliar given a person’s own socialization

7.5. Behaving appropriately and effectively in intercultural situations based on one’s knowledge, skills, and motivation

7.6. Ability to achieve one’s goals to some degree through constructive interaction in an intercultural context

7.7. Good interpersonal skills exercised interculturally; the sending and receiving of messages that are accurate and appropriate

8. Problem solving

8.1. To be able to analyse problems

8.2. To be able to understand the complexities and various, possibly conflicting, requirements and interests, as well as the environment/context, involved in a particular problem

8.3. getting familiar with the various problem-solving techniques and learning in which environment to use them

8.4. To be able to identify, communicate effectively with, and understand all the stakeholders and "owners" of a particular problem

8.5. To be able to explore potential solutions (possibly in collaboration with other problem stakeholders)

9. IT skills

9.1. Operational ICT-competencies (include knowledge about functionalities and limitations of generic and other applications, hardware as well as networks)

9.2. Structural ICT-competencies (include understanding about the structure of the Internet in order to find suitable information)

9.3. Strategic ICT-competencies (include evaluating the relative importance of information and sources as well as conceptual insight in ICT in order to participate effectively in decision-making in this regard)

9.4. Define (Using ICT tools to identify and appropriately represent an information need)

9.5. Access (Knowing about and knowing how to collect and/or retrieve information)Idee

9.6. Manage (Organizing information into existing classification schemes)

9.7. Integrate (Interpreting, summarizing, comparing and contrasting information using similar or different forms of representation)

9.8. Evaluate (Reflecting to make judgments about the quality, relevance, usefulness, or efficiency of information)

9.9. Create (Generating new information and knowledge by adapting, applying, designing, inventing, or representing information)

9.10. Communicate (Conveying information and knowledge to various individuals and/or groups)

10. Project management

10.1. Project quality management

10.1.1. Ensure that both the outputs of the project and the processes by which the outputs are delivered meet the required needs of stakeholders.

10.2. Scheduling/Time Management

10.2.1. Ability to determine the overall project duration and when activities and events are planned to happen. This includes the ability for identification of activities and their logical dependencies, and estimation of activity durations, taking into account requirements and availability of resources.

10.3. Information Management & Reporting

10.3.1. Collection, storage, dissemination, archiving and appropriate destruction of project information. Ability to take information and present it in an appropriate format which includes the formal communication of project information to stakeholders.

10.4. Stakeholder Management

10.4.1. Systematic identification, analysis and planning of actions to communicate with, negotiate with and influence stakeholders. Stakeholders are all those whohave an interest or a role to play in the project or who are impacted by the project

10.5. Requirement Management

10.5.1. Capturing, analysing and testing the documented statement of stakeholder and user wants and needs. Requirements are a statement of need that a project has to satisfy, and should be comprehensive, clear, well structured, traceable and testable

10.6. Legal awareness

10.6.1. Understanding the relevant legal duties, rights and processes that should be applied to projects.

10.7. Benefits Management

10.8. Skills regarding the ability to accomplish projects successfully in time and budget

11. Negotiation

11.1. Identify the key stages and techniques of commercial negotiating and practise applying them in a European context.

11.2. Optimising key negotiation behavior to obtain more effective results

12. Finance skills

12.1. Understand information reported by a company to stockholders and other external agencies on its financial position and operating results

12.2. Evaluation of projects, company strategies and financial securities

12.3. Understand dividend policy, capital structure, mergers and acquisitions, LBOs and share repurchase

13. Planning and organisation skills

13.1. prioritises work according to the organisation’s needs; handles interruptions and avoids being distracted by irrelevant tasks or irrelevant detail; makes full use of available support technology

13.2. uses time and resources effectively, with the overall results in mind; considers and chooses between alternative methods of achieving desired results; manages conflicting and changing priorities; balances one-time tasks with on-going administrative work; questions whether a task would be more appropriately handled by someone else

13.3. anticipates potential barriers and constraints, and acts to overcome or minimise these; regularly reviews progress against plan and takes corrective action when required; seeks to adjust actions rather than targets; forewarns others of possible delays

13.4. successfully plans and manages major tasks or projects; effectively organises and coordinates all the people and resources involved; develops milestones; plans to manage risk and overcome anticipated weaknesses and threats to successful achievement

14. Marketing and sales skills

14.1. Being able to use Brand management techniques to enhance the value of the products and services

14.2. Being able to evaluate and formulate strategic marketing decisions

14.3. Understand and apply the key marketing concepts

14.4. Develop marketing decision making skills

14.5. Being able to analyse the company environment and its market

14.6. being able to analyse the competition

14.7. Being able to create value for the consumer and for the firm adapting the offer of the company

14.8. Being able to monitor the profitability of the company customers

14.9. Being able to monitor the evolution of the portfolio of customers and to develop loyalty strategies and schemes

14.10. Developping effective communication strategies

14.11. Evaluating and adapting the price policy of the companies

14.12. Optimising the distribution network for the product and services of companies

14.13. Understanding consumers behaviour

14.14. Designing promotion strategies

15. Human Resource Management

15.1. Planning of training activities for employees

15.2. Ability to recruit, hire, evaluate, and terminatesstaff based on established criteria

15.3. Managing people

15.3.1. Delegate taks to employees

15.3.2. Control working processes

15.3.3. Providing feedback

15.3.4. Assess results

15.3.5. Conflict resolution/management

16. Economics & Political Science

16.1. Understand macroeconomic prospects of various countries and evaluation of risks associated with business cycles, exchange rates, and inflation

16.2. Understand political processes, patterns of public policy and the relationship between politics and business

16.3. Understand microeconomic theory and its applications to business

16.4. Understand economic tools to analyse consumer behaviour, production theory and costs, principles of industry structure and pricing policies across different markets

16.5. Understand relationship between corporate management and the economic and social development of developing countries

17. Accounting & Control

18. Operations & Technology Management

18.1. Being able to manage a company's technological fundamentals to create competitive advantage

18.2. Understand supply chain management

19. Entrepreneurship

19.1. Being able to create a company

19.2. How to find investors for a new company

20. Strategy